Salesforce BA
Fort Washington, PA, 19034
Apply now: Salesforce IT Business Analyst, Hybrid. Start date is ASAP for this Contract-to-Hire position.
Job Title: Salesforce IT Business Analyst
Location-Type: Hybrid, 3 days onsite per week (Tuesdays and Wednesdays required, flexible third day), Fort Washington, PA. Must reside local to Fort Washington, PA - No relocation considered at this time
Start Date: ASAP
Duration: Contract-to-Hire, 4-6 months
Compensation Range: $60-65/hr
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
This role partners with stakeholders across the organization to gather requirements, drive Salesforce process improvements, and translate technical concepts into clear, actionable insights for non-technical audiences.
Job Summary
•Gather business requirements and partner with stakeholders to improve Salesforce processes across Sales Cloud and Service Cloud
•Translate technical concepts into business-friendly language and deliver compelling presentations to non-technical audiences
•Pull and analyze data using SQL to support reporting and business initiatives
•Collaborate closely with a small, high-performing Salesforce team across multiple business groups
•Adapt quickly to shifting business priorities driven by market and organizational changes
•Build deep knowledge of the business within the first three months and become a trusted stakeholder partner
•Support future initiatives involving CPQ and Salesforce Agentforce/AI as those projects evolve
Minimum Requirements:
•3 years of Salesforce Business Analyst experience
•Strong hands-on experience with Sales Cloud and Service Cloud
•Demonstrated ability to gather requirements and work directly with business stakeholders
•Working knowledge of SQL for reporting and data querying
•At least one Salesforce certification (Administrator, Business Analyst, or similar)
•Strong communication, presentation, and storytelling skills for non-technical audiences
•Highly adaptable, collaborative, and open to feedback with a self-starter mindset
Preferred Qualifications:
•Salesforce CPQ exposure
•Experience with Salesforce Agentforce or other AI-related initiatives
•Prior experience on small, agile Salesforce teams
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