How to Use the STAR Method to Answer Performace-Based Interview Questions
If you’ve ever been to a job interview, you might know the feeling of being asked results-based questions and not knowing how to answer them.
Thankfully, there is a method that can help: the STAR Method.
The STAR Method was created to provide a structure for answering results-based interview questions and it gives job seekers the power to make sure they present their best self during an interview.
Learn how to use the STAR Method to ace results-based interview questions and get one step closer to landing your dream job.
What is the STAR method?
The STAR Method is an acronym that stands for Situation, Task, Action, and Result. It’s a way of providing responses to interview questions in an organized and structured manner.
What is a performance-based interview question?
Performace-based or results-based interview questions are questions that ask you to provide specific examples of your work experience and the positive results of that experience.
These types of questions can be difficult to answer because they require a level of detail and specific information.
How to use the STAR method to answer interview questions
Use this step-by-step guide to learn and practice answering interview questions:
Situation
First, describe the context of the situation you faced.
This helps employers understand the circumstances and challenges you faced, such as time constraints or lack of resources.
Task
Next, outline the task that you had to complete.
Be as specific as possible and include any relevant details about what needed to be done.
Action
Explain what action(s) you took in order to solve the problem or complete the task you were presented with.
It’s important to emphasize how your actions positively impacted the outcome.
Result
Explain the positive outcome of your actions.
This is your opportunity to showcase how you met or exceeded expectations with your work.
Sample interview questions & answers using the STAR Method
There are several performance-based interview questions an employer may ask that include how you deal with difficult situations, project challenges, and tight deadlines.
Talk about a time when you had to deal with a difficult team member.
STAR method sample answer:
Situation: I was working on a team project and there was one team member who wasn’t pulling their weight.
Task: My job was to find a way to motivate the team member and get them back on track.
Action: I had a one-on-one conversation with the team member and asked them what was causing their lack of motivation. When they shared their concerns, I worked with them to come up with a plan for how to better manage their time and workload so that we could finish the project on time.
Result: We were able to successfully complete the project ahead of our deadline and the team member was actively engaged in all future projects.
Talk about a time you had to overcome a project challenge.
STAR method sample answer:
Situation: I was working on a project that had an aggressive timeline with tight deadlines.
Task: My job was to find a way to get the project done within the given timeline.
Action: I brainstormed different strategies and ideas with my team, and we came up with a plan of action that would allow us to complete the project on time. We then delegated tasks and responsibilities so that each team member knew what needed to be done.
Result: Despite the tight timeline, we were able to complete the project ahead of schedule and with great results. We all felt a sense of accomplishment seeing our plan come together.
Talk about a time when you had to meet a tight deadline.
STAR method sample answer:
Situation: I was working on a large-scale project with a deadline of one week.
Task: My job was to ensure that the project would be completed on time.
Action: I created a timeline and assigned tasks to each team member. I also held regular check-ins with the team so that we could keep track of our progress and make sure we were sticking to the timeline.
Result: We successfully completed the project on time schedule and as a result, our stakeholders were able to leverage our work to drive further progress.
Using the STAR method to get a job
The STAR Method is an effective technique for answering results-based interview questions that helps you provide clear and organized responses to employers, allowing them to get a better understanding of your past experiences and how they would translate into the job you’re applying for.
By taking the time to practice using the STAR method, you’ll be better equipped to answer results-based interview questions and show employers why you’re the right candidate for the job.
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