OCM Lead - Retail
Charlotte, NC, 28216
Apply now: OCM SAP Retail Lead, Remote. Start date is ASAP for this Contract through August 2027 position.
Job Title: OCM SAP Retail Lead
Location-Type: Remote (anywhere in the U.S.)
Start Date: ASAP
Duration: Contract through August 2027
Compensation Range: $60.25/hr - $80.00/hr W2
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
The OCM SAP Retail Lead will drive the people side of change for large-scale, technology-enabled ERP business transformations at the client, ensuring successful adoption of new processes and systems through end-to-end change strategy, communications, and training execution.
Job Summary
•Develop and implement a comprehensive Organizational Change Management (OCM) strategy aligned with project goals and client objectives.
•Conduct stakeholder impact assessments, readiness evaluations, and change impact analyses across the organization.
•Design and deliver communication plans, executive toolkits, and targeted messaging to support leadership alignment and engagement.
•Create and manage change networks and champion programs to drive adoption across all organizational levels.
•Define governance frameworks and develop or contribute to the overall training strategy.
•Manage change deliverables including readiness assessments, management toolkits, and adoption metrics.
•Monitor change adoption risks and execute mitigation plans to keep the transformation on track.
Minimum Requirements:
•Proven experience leading Organizational Change Management for large-scale ERP implementations, with a true lead role (not a support role) on at least three major change initiatives.
•Heavy retail experience from both a business and OCM perspective, clearly demonstrated on the resume.
•Experience with SAP Retail Systems Module, or equivalent ERP retail module experience with substantial retail-organization background.
•Strong knowledge of SAP platforms (S/4HANA preferred) and related retail business processes.
•Expertise in change communications strategy, impact measurement, and organizational design.
•Availability to participate in client meetings during Eastern and Central business hours.
Preferred Qualifications:
•Participation in five or more major business change initiatives involving SAP or a comparable ERP system.
•Experience leading more than four large-scale, technology-enabled business change initiatives.
•Experience designing and executing OCM strategies for global organizations.
•Strong facilitation and collaboration skills across client, competitor, and complementary consultant teams.
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