IT Support Engineer
Somerville, MA, 02145
Job Title: IT Support Engineer
Location-Type: Hybrid (Somerville, MA – 3 Days Onsite)
Start Date Is: ASAP
Duration: 4–6 Month Contract
Compensation Range: Based on Experience, W2
Entry Level: $22/hr - $27/hr
2 Years Bach: $28/hr - $30/hr
5 Years Bach: $35/hr - $40/hr
8 Years Bach: $41/hr - $44/hr
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.
Job Description:
Seeking a hands-on IT Support Engineer to join a lean, fast-growing SaaS organization supporting approximately 100 internal systems across a global environment. This is an opportunity for a true IT generalist who enjoys wearing multiple hats across systems administration, end-user support, identity management, automation, and infrastructure. The ideal candidate thrives in an ambiguous, high-ownership environment, enjoys solving complex technical problems, and proactively identifies opportunities to improve processes through automation and AI.
Day-to-Day Responsibilities:
-
Manage daily IT operations across Windows, Linux, Google Workspace, and Okta environments
-
Provide Tier 1 and Tier 2 technical support, resolving approximately 50 support tickets per month
-
Troubleshoot user access issues, network connectivity, endpoint devices, and application-related problems
-
Administer identity and access management through Okta
-
Support onboarding and offboarding processes, including zero-touch provisioning initiatives
-
Maintain and troubleshoot integrations across approximately 100 internal SaaS platforms
-
Partner with cross-functional teams to implement technical solutions that improve business operations
-
Own projects from initial concept through implementation with minimal oversight
-
Document processes, technical procedures, and support knowledge
-
Identify opportunities to automate repetitive tasks and improve IT operations using AI and automation tools
-
Serve as a key technical resource within a collaborative, hands-on IT organization
Minimum Requirements:
-
4–6 years of experience in IT Systems Administration, IT Operations, Systems Engineering, or Corporate IT
-
Strong hands-on experience administering both Windows and Linux environments
-
Experience administering Google Workspace
-
Experience managing Okta for identity and access management
-
Experience supporting Tier 1 and Tier 2 technical issues across users, devices, systems, and applications
-
Experience owning technical projects or solutions from planning through implementation
-
Strong troubleshooting and root-cause analysis skills
-
Ability to work independently with minimal direction
-
Comfortable operating in a fast-paced, evolving environment where priorities shift frequently
-
Excellent communication and collaboration skills
-
Demonstrated adaptability, accountability, and ownership mentality
Preferred Qualifications:
-
Experience working in startup, scale-up, or mid-sized SaaS environments
-
Experience with zero-touch onboarding/offboarding workflows
-
Experience administering SaaS applications and system integrations
-
Experience with scripting or automation (PowerShell, Bash, Python, etc.)
-
Experience with endpoint management platforms such as Jamf, Intune, or Kandji
-
Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or Gemini to improve operational efficiency
-
Experience supporting global or distributed teams
Ideal Candidate:
This role is best suited for someone who has worked in a lean IT organization where engineers are expected to support a broad range of technologies rather than specialize in a single area. Successful candidates are naturally curious, enjoy solving problems independently, take ownership of projects from idea through delivery, and continuously look for opportunities to improve systems, automate manual work, and make the team more efficient.
-
Lead Software Engineer
Irving, TX, 75062
Job Title: Lead Software Engineer Location-Type: Irving, TX- Hybrid 3 days onsite Start Date Is: June 22 Duration: 6 month contract to hire Compensation Range: $65-73/HR Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in ...
Date Posted: 07/13/2026 Recommended
-
Lead Software Engineer
tempe, AZ, 85284
Job Title: Lead Software Engineer Location-Type: Wilmington, DE - Hybrid 3 days onsite Start Date Is: June 22 Duration: 6 month contract to hire Compensation Range: $65-73/HR W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to ...
Date Posted: 07/13/2026 Recommended
-
Lead Software Engineer
Charlotte, NC, 28262
Job Title: Lead Software Engineer Location-Type: Irving, TX- Hybrid 3 days onsite Start Date Is: June 22 Duration: 6 month contract to hire Compensation Range: $65-73/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work ...
Date Posted: 07/13/2026 Recommended
-
Product Operations Manager
Centerville, VA, 21020
Job Title: Product Operations Manager Location-Type: Remote (U.S. Based – CST/EST Preferred | Milwaukee or Chicago Preferred) Start Date Is: ASAP Employment Type: Permanent Compensation Range: Up to $135,000 Base Salary Benefits: Comprehensive Medical,...
Date Posted: 07/13/2026 Recommended
-
Generative AI Training Automation Specialist
New York, NY, 10019
Job Title: Generative AI Training Automation Specialist Location-Type: Hybrid Onsite in NYC Start Date Is: Mid June/Early July Duration: (contract, perm, etc) long term contract Compensation Range: $80-93/hr W2 Benefits: Eligible for Health, Dental, Vi...
Date Posted: 07/13/2026 Recommended
-
Salesforce Platform Operations & Enablement Specialist
Chicago, IL, 60606
Apply now: Salesforce Platform Operations Specialist, 100% Remote. Start date is ASAP for this 6-Month Contract-to-Hire position. Job Title: Salesforce Platform Operations Specialist Location-Type: Remote (candidates in Eastern or Central time zones on...
Date Posted: 07/13/2026 Recommended
-
DevOps Engineer T2
Austin, TX, 78728
Apply now: DevOps Engineer T2, location is Hybrid (Austin, TX). The start date is Targeting July 20 for this 12 month contract-to-hire position. Job Title: DevOps Engineer T2 Location-Type: Hybrid (Austin, TX 78728 – Tuesday, Wednesday, and Thursday On...
Date Posted: 07/13/2026 Recommended
-
Associate Manager, IT Auditing
Orlando, FL, 32837
Apply now: Associate Manager, IT Auditor, Hybrid (Orlando, FL). Start date is ASAP for this Permanent position. Job Title: Associate Manager, IT Auditor Location-Type: Hybrid, Orlando, FL (Hybrid) Start Date: ASAP Duration/Type: Direct Hire Compensatio...
Date Posted: 07/13/2026 Recommended
-
Lead Software Engineer
Baltimore, MD, 21202
Apply now: Lead Software Engineer, location is Hybrid. The start date is June 22 or June 29 for this 6 month contract-to-hire position. Job Title: Lead Software Engineer Location-Type: Hybrid (3 Days A Week Onsite - at one of the following locations; B...
Date Posted: 07/13/2026 Recommended
-
Technical BA
New York, NY, 10119
Apply now: Technical Business Analyst, location is Hybrid (4 days/week onsite in New York City). The start date is ASAP for this contract-to-hire opportunity. Job Title: Technical Business Analyst Location-Type: Hybrid (4 days/week onsite in New York C...
Date Posted: 07/13/2026 Recommended
-
IT Help Desk Manager
Glenside, PA, 19038
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date: Early July Duration: Contract to Hire Compensation Range: $35-44/hr W2 Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not eligible for visa ...
Date Posted: 07/13/2026 Recommended
-
IT Help Desk Manager
Glenside, PA, 19038
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not eligible for visa sponsorship Job Description: The IT H...
Date Posted: 07/13/2026 Recommended
-
Vice President - Director, AI Operations, Incident Management & Application Support
Baltimore, MD, 21202
Apply now: Vice President – Director, AI Operations, Incident Management & Application Support, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Vice President – Director, AI Operations, Incident Management & Level 2 A...
Date Posted: 07/13/2026 Recommended
-
DevOps Engineer
Austin, TX, 78728
Apply now: DevOps Engineer, location is Hybrid. The start date is ASAP for this contract position. Job Title: DevOps Engineer Location-Type: Hybrid (Austin, TX – Tuesday through Thursday Onsite) Start Date Is: ASAP Duration: 12 Month Contract (Opportun...
Date Posted: 07/13/2026 Recommended
-
Senior Database Administrator
Cary, NC, 27511
Apply now: Senior Database Administrator, location is Hybrid (Tuesday–Thursday onsite in Cary, NC). The start date is ASAP for this 6 month contract position. Job Title: Senior Database Administrator Location-Type: Hybrid (3 Days A Week Onsite (Tues, W...
Date Posted: 07/13/2026 Recommended
-
Group Product Manager / Judicial
Centreville, VA, 20120
Job Title: Group Product Manager / Judicial Location-Type: Remote (U.S.) — EST/CST Start Date Is: August/September 2026 Position Type: Direct Hire (Permanent) Salary Range: $150,000 - $160,000 Base Salary Benefits: Eligible for Health, Dental, Vision, ...
Date Posted: 07/13/2026 Recommended
-
Staff Software Engineer
Horsham, PA, 19044
Apply now: Staff Software Engineer, location is REMOTE. The start date is ASAP for this contract to hire position. Job Title: Staff Software Engineer Location-Type: 100% REMOTE Start Date Is: ASAP Duration: Contract to Hire! Compensation Range: $80-90/...
Date Posted: 07/13/2026 Recommended
-
VP of IT
Northfield, VT, 05663
Apply now: Vice President of Information Technology, location is Onsite. The start date is ASAP for this permanent position. Job Title: Vice President of Information Technology (VP of IT) Location-Type: Onsite – 5 Days/Week in Northfield, VT Start Date...
Date Posted: 07/13/2026 Recommended
-
IT Manager
Hollywood, CA, 90028
Apply now: IT Manager, Remote (West Coast Hours Required). Start date is ASAP for this permanent position. Job Title: IT Manager Location-Type: Remote (PST hours required, 9-6 PST core hours; optional onsite availability in Los Angeles, CA) Start Date:...
Date Posted: 07/13/2026 Recommended
-
Senior Manager- ICM
Charlotte, NC, 28206
Job Description Job Title: Senior Manager or Director, Commission Program (ICM Owner) Location-Type: Hybrid - Charlotte, NC (3 days onsite per week) open to Relocation Start Date: ASAP Duration: Permanent Compensation Range: $190,000 - $215,000 Benefit...
Date Posted: 07/13/2026 Recommended
-
Product Marketer
Philadelphia, PA, 19103
Job Title: Product Marketer Location: 100% Remote (Hybrid flex if local to Philadelphia, PA or Princeton, NJ) Duration: 6 Month Contract to Hire Compensation: $55-$66/hr on W2 only Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized ...
Date Posted: 07/13/2026 Recommended
-
Director Marketing Ops & Strategy
New York, NY, 10019
Job Title: Director, Marketing Strategy & Operations Location-Type: Hybrid (Mon-Thurs Onsite, NYC, NY Start Date: ASAP Duration: Permanent Compensation Range: $150,000 - $200,000 base Benefits: Health, Dental, Vision, 401K, PTO Visa Sponsorship: Not el...
Date Posted: 07/13/2026 Recommended
-
Technical Analyst
Glenside, PA, 19038
Apply now: Technical Analyst, location is Glenside. Start date is ASAP for this Contract position. Job Title: Technical Analyst Location-Type: Onsite in Glenside, PA Start Date: ASAP Duration: 6-month contract (potential to extend or hire) Compensation...
Date Posted: 07/13/2026 Recommended
-
HR Process Documentation & Optimization Analyst
Baltimore, MD, 21231
Apply now: HR Process Documentation & Optimization Consultant, location is Remote. The start date is ASAP for this contract position. Job Title: HR Process Documentation & Optimization Consultant Location-Type: Remote (EST Hours Required) Start Date Is...
Date Posted: 07/13/2026 Recommended
-
System Admin
Herndon, VA, 20171
Apply now: Systems Administrator, Onsite. Start date is Mid-June for this Permanent position. Job Title: Systems Administrator Location-Type: Onsite, Northern Virginia (near Herndon, VA) Start Date: Mid-June Duration: Permanent Compensation Range: $90,...
Date Posted: 07/13/2026 Recommended
-
Senior Copywriter
New York, NY, 10011
Job Title: Senior Copywriter Location-Type: Hybrid - NYC (2-3 days/ week onsite) Start Date Is: ASAP Duration: 3-6 Month Contract Compensation Range: $49-60/hour W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U...
Date Posted: 07/13/2026 Recommended
-
Solutions and Development Engineer
Conshohocken, PA, 19428
Job Title: Solutions and Development Engineer Location: Hybrid – 3 Days Onsite in Conshohocken, PA Employment Type: Full-Time, Permanent Compensation: $95k - $110k Benefits: Eligible for Health, Dental, Vision, 401K, PTO Must be authorized to work in t...
Date Posted: 07/13/2026 Recommended
-
Senior Linux Administrator
Owings Mills, MD, 21117
Apply now: Senior Linux Administrator, location is Owings Mills, MD. The start date is ASAP for this 12-month contract position. Job Title: Senior Linux Administrator Location-Type: Hybrid (Owings Mills, MD – 2 Days Onsite Per Week) Start Date Is: ASAP...
Date Posted: 07/13/2026 Recommended
-
Principal Engineer, SFMC
Atlanta, GA, 30342
Apply now: Principal Engineer - Marketing Orchestration/Automation, Hybrid. Start date is To be confirmed for this Permanent position. Job Title: Principal Engineer - Marketing Orchestration/Automation Location-Type: Hybrid, 4 days/week in office, Atla...
Date Posted: 07/13/2026 Recommended
-
Voice / IVR Product Owner (Amazon Connect)
Owings Mills, MD, 21117
Apply now: Voice / IVR Product Owner (Amazon Connect), location is Hybrid. The start date is ASAP for this contract position. Job Title: Voice / IVR Product Owner (Amazon Connect) Location-Type: Hybrid (Owings Mills, MD or Colorado Springs, CO) Start D...
Date Posted: 07/13/2026 Recommended