L2/3 IT Operations Specialist

Ephrata, PA, 17522

Apply Apply with LinkedIn Save

Type: Contract

Reference ID: 32172212

Date Posted: 04/18/2026



  • Apply now: L2/3 IT Operations Specialist, location is Remote. The start date is ASAP for this 1-year (potential to extend) contract position.

    Job Title: L2/3 IT Operations Specialist
    Location: 100% Remote (EST preferred)
    Start Date Is: ASAP
    Duration: 1-year contract (potential to extend)
    Compensation Range: $40-50/hr on W2 ONLY!

    Job Description:
    Provide L2/L3 IT operational support for infrastructure, applications, and end-user services within M&A integration environments.

    Day-to-Day Responsibilities:

  • Provide L2/L3 support across servers, storage, backup, VDI, and end-user systems
  • Troubleshoot and resolve incidents and service requests via ServiceNow
  • Perform triage, root cause analysis, and escalation as needed
  • Support IT integration activities for newly acquired organizations
  • Assist with infrastructure migration and security remediation efforts
  • Maintain documentation, runbooks, and knowledge articles
  • Collaborate with global teams across infrastructure and operations
  • Communicate technical issues clearly to both technical and non-technical stakeholders
  • Support both cloud and on-prem environments
  • Requirements:

  • Must-Haves:
    • 5–8 years of Level 2 & Level 3 IT support experience
    • Experience in large enterprise environments (5,000 employees)
    • Strong IT generalist background (servers, cloud, infrastructure)
    • Experience with ServiceNow or similar ITSM tools
    • M&A or integration experience
    • Strong troubleshooting and root cause analysis skills
    • Experience supporting both end users and IT professionals
    • Excellent communication skills with ability to engage C-level stakeholders
  • Nice-to-Haves:
    • SharePoint experience
    • Networking knowledge
    • Experience in engineering or architecture environments
    • Microsoft ecosystem expertise (Teams, Power Platform, etc.)
  • Benefits:

    This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility

  • Integration Quality Assurance/MCP Directory Review Specialist

    san francisco, CA, 94105

    Apply now: Integration Quality Assurance/MCP Directory Review Specialist, location is Remote (PST). The start date is ASAP (targeting April 28) for this 6 month contract position. Job Title: Integration Quality Assurance/MCP Directory Review Specialist...

    Date Posted: 04/18/2026 Recommended

  • CMDB Administrator

    Lake Forest, IL, 60045

    Apply now: CMDB Administrator, location is Hybrid in Lake Forest, IL. The start date is ASAP for this 6-12 Month C2H position. Job Title: CMDB (Configuration Management Database) Administrator Location-Type: Hybrid 3 days a week onsite in Lake Forest, ...

    Date Posted: 04/18/2026 Recommended

  • Sr. Manager, IT Support Services

    Vienna, VA, 22182

    Job Title: Sr. Manager, IT Support Services Location-Type: Hybrid (Vienna, VA or Raleigh, NC) Start Date Is: ASAP Duration: Perm Salary Range: $130-150k (Raleigh, NC) $150-175k (Vienna, VA) Benefits: Eligible for Health, Dental, Vision, 401K, PTO Not e...

    Date Posted: 04/18/2026 Recommended

  • Technical PM

    Martlon, NJ, 08053

    Apply now: Technical Project Manager (Healthcare IT), location is Hybrid. The start date is Late May / EarlyJune 2026 (flexible) for this Contract position. Job Title: Technical Project Manager (Healthcare IT) Location-Type: Hybrid – Marlton, NJ (2–3 d...

    Date Posted: 04/18/2026 Recommended

  • Products & Systems Integration QA Lead

    West McLean, VA, 22102

    Apply now: Products & Systems Integration QA Lead (SDET) , location is Hybrid (Tysons, VA – 2–3 days onsite). The start date is ASAP for this Contract-to-Hire (6 Months) position. Job Title: Products & Systems Integration QA Lead (SDET) Location-Type: ...

    Date Posted: 04/18/2026 Recommended

  • Director of Growth & Revenue Architecture

    Greenwood Village, CO, 80111

    Apply now: Director of Growth & Revenue Architecture, location is Onsite (3 days/week – Greenwood Village, CO). The start date is ASAP for this permanent position. Job Title: Director of Growth & Revenue Architecture Location-Type: Hybrid (3 days/week ...

    Date Posted: 04/18/2026 Recommended

  • Director, IT Data Engineering (NC)

    Vienna, VA, 22182

    Apply now: Director, IT Data Engineering, location is Hybrid (Raleigh, NC). The start date is March 2026 for this permanent position. Job Title: Director, IT Data Engineering Location-Type: Hybrid (2 Days A Week On-Site - Raleigh, NC 27615) Start Date ...

    Date Posted: 04/18/2026 Recommended

  • Director, IT Data Engineering (VA)

    Vienna, VA, 22182

    Apply now: Director, IT Data Engineering, location is Hybrid (Vienna, VA). The start date is March 2026 for this permanent position. Job Title: Director, IT Data Engineering Location-Type: Hybrid (2 Days A Week On-Site - Vienna, VA 22182) Start Date Is...

    Date Posted: 04/18/2026 Recommended

  • Platform Lead (Staff Engineer)

    Kohler, WI, 53044

    Apply now: Platform Lead (Staff Engineer), location is Hybrid (Sheboygan, WI – 3 days onsite). The start date is ASAP for this permanent position. Job Title: Platform Lead (Staff Engineer) Location-Type: Hybrid (Sheboygan, WI – 3 days onsite) Start Dat...

    Date Posted: 04/18/2026 Recommended

  • DevOps Engineer

    Austin, TX, 78728

    Apply now: DevOps Engineer, location is Hybrid (Austin, TX). The start date is May 2026 for this 12 month contract position. Job Title: DevOps Engineer Location-Type: Hybrid (3 days a week onsite – Austin, TX 78728) Start Date Is: May 2026 Duration: Co...

    Date Posted: 04/18/2026 Recommended

  • Director / Head of Engineering

    Remote, DC

    Apply now: Director / Head of Engineering, location is Remote. The start date is ASAP for this permanent position. Job Title: Director / Head of Engineering Location-Type: Remote (Travel 4 times a year to DC HQ) Start Date Is: ASAP Duration: Permanent ...

    Date Posted: 04/18/2026 Recommended

  • Marketing Manager

    Arlington, VA, 22201

    Apply now: Marketing Manager, location is Onsite - Arlington, VA. The start date is ASAP for this Full Time (permanent) position. Job Title: Marketing Manager (Brand Storytelling) Location-Type: Onsite (5 days/week – Arlington, VA) Start Date Is: ASAP ...

    Date Posted: 04/18/2026 Recommended

  • Principal Embedded Software Test Engineer

    Danvers, MA, 01937

    Apply now: Principal Embedded Software Test Engineer, location is Onsite. The start date is ASAP for this permanent position. Job Title: Principal Embedded Software Test Engineer Location-Type: Onsite (Danvers, MA) Start Date Is: ASAP Duration: Permane...

    Date Posted: 04/18/2026 Recommended

  • Cloud Security Engineer

    Atlanta, GA

    Apply now: Cloud Security Engineer, location is Hybrid. The start date is ASAP for this 6-month contract-to-hire position. Job Title: Cloud Security Engineer Location-Type: Hybrid (3 Days A Week On-Site - Sterling, VA 20166) Start Date Is: ASAP Duratio...

    Date Posted: 04/18/2026 Recommended

  • Technical Productivity Program Coordinator

    San Francisco, CA, 94104

    Job Title: Program Coordinator (Event Operations) Location-Type: Onsite/Hybrid in San Francisco Start Date Is: ASAP Duration: Contract Compensation Range: $85/hr Job Description: Support and manage end-to-end operations for an in-person technical onboa...

    Date Posted: 04/18/2026 Recommended

  • SOX Compliance Specialist

    Wilmington, DE, 19801

    Apply now: SOX Compliance Specialist, location is Remote. The start date is Immediate for this Contract position. Job Title: SOX Compliance Specialist Location-Type: 100% Remote (EST preferred; occasional onsite in Wilmington, maybe 1x/per month at mos...

    Date Posted: 04/18/2026 Recommended

  • Business Ops Specialist (Corporate Actions Professional)

    Owings Mills, MD

    Job Title: Business Ops Specialist (Corporate Actions Professional) Location-Type: Hybrid Owings Mills, MD Start Date Is: 2-3 weeks from offer Duration: 6 Months Compensation Range: $65-$70/hr This position is eligible for medical, dental, vision, and ...

    Date Posted: 04/18/2026 Recommended

  • Business Analyst

    Centerville, VA, 20120

    Apply now: Business Analyst, location is Remote. The start date is 4/27 for this permanent position. Job Title: Business Analyst Location-Type: 100% Remote Start Date Is: April 27th, 2026 Duration: Direct Hire/FTE Annual Base Salary Range: $85,000/yr -...

    Date Posted: 04/18/2026 Recommended

  • Principal Engineer/Chief Architect

    West McLean, VA, 22102

    Apply now: Principal Product Software Engineer, location is Hybrid (Tysons, VA). The start date is ASAP for this 6-month contract-to-hire position. Job Title: Principal Product Software Engineer Location-Type: Hybrid (2–3x/week onsite in Tysons, VA) St...

    Date Posted: 04/18/2026 Recommended

  • Product Engineer

    Danvers, MA, 01923

    Job Title: Product Engineer Location-Type: Danvers, MA- 3 days onsite Start Date Is: ASAP Duration: 6 Month Contract Compensation Range: $60-65/hr Benefits: Eligible for Health, Dental, Vision, 401K Role Overview We are seeking a high-energy, hands-on ...

    Date Posted: 04/18/2026 Recommended

  • IT Help Desk Technician Lead

    Fallriver, MA, 02720

    Apply now: IT Help Desk Technical Lead, location is Warren, RI & Fall River, MA (Onsite). The start date is ASAP for this permanent position. Job Title: IT Help Desk Technical Lead Location-Type: Onsite (5 days/week; split between Warren, RI & Fall Riv...

    Date Posted: 04/18/2026 Recommended

  • Principal Product Manager

    Boston, MA, 02108

    Apply now: Principal Product Manager – Technical, location is Remote. The start date is ASAP for this permanent position. Job Title: Principal Product Manager – Technical Location-Type: Remote Start Date Is: ASAP Duration: Permanent Compensation Range:...

    Date Posted: 04/18/2026 Recommended

  • Engineering Lab Technician

    Wilmington, MA, 01887

    Apply now: FPGA Engineer / Engineering Lab Technician, location is onsite (Wilmington/Boston area). The start date is ASAP for this 6-month contract position. Job Title: FPGA Engineer / Engineering Lab Technician Location-Type: Fully Onsite 5 days/week...

    Date Posted: 04/18/2026 Recommended

  • Data Visualization Designer

    San Francisco, CA, 98105

    Apply now: Data Visualization Specialist/Designer, location is Remote. The start date is ASAP for this 6 month contract position. Title: Data Visualization Specialist/Designer Location: Remote Start Date: ASAP Duration: 6 month contract Compensation Ra...

    Date Posted: 04/18/2026 Recommended

  • Security Engineer, WAF

    Atlanta, GA

    Apply now: Security Engineer – WAF, location is Hybrid (Atlanta, GA). The start date is ASAP for this Contract-to-Hire (6 months) position. Job Title: Security Engineer – WAF Location-Type: Hybrid (3 Days A Week On-site - Atlanta, GA 30318) Start Date ...

    Date Posted: 04/18/2026 Recommended

  • Project Manager - Richardson

    Richardson, TX, 75081

    Job Title: Project Manager Location-Type: Onsite (Dallas Metro) Start Date Is: 2 weeks Duration: Permanent Compensation Range: $100,000-125,000 Job Description: Seeking a highly organized and hands-on Project Manager to lead large-scale technical infra...

    Date Posted: 04/18/2026 Recommended

  • Business Process Manager

    Chicago, IL, 60626

    Apply now: Business Process Manager, location is Onsite. The start date is ASAP for this Permanent position. Job Title: Business Process Manager (Receipt to Deliver) Location-Type: Onsite – Chicago, IL Start Date Is: ASAP Duration: Permanent Compensati...

    Date Posted: 04/18/2026 Recommended

  • Resident Engineer

    Richardson, TX, 75081

    Job Title: Resident Engineer Location-Type: Onsite Richardson, TX (Dallas Metro, TX) Start Date Is: 2 weeks (onboarding) Duration: Permanent Compensation Range: $100,000 – $115,000/year Benefits: Medical, Dental, Vision, 401k, PTO Not eligible for visa...

    Date Posted: 04/18/2026 Recommended

  • Visual Designer

    New York, NY, 10016

    Job Title: Visual/Motion Designer Location-Type: NYC- on-site required Start Date Is: 4/27 Duration: (contract, perm, etc) 3 month contract (potential to convert full-time) Compensation Range: $40-48/hr W2 Benefits: Eligible for Health, Dental, Vision,...

    Date Posted: 04/18/2026 Recommended

  • Optical Project Engineer

    Dallas, TX, 75081

    Job Title: Optical Network Engineer Location-Type: On Site (Richardson, TX) Start Date Is: ASAP Duration: Long-term FTE Compensation Range: $100-120K Job Description: Seeking an Optical Network Engineer to lead the build, implementation, and ongoing op...

    Date Posted: 04/18/2026 Recommended