Sr Implementation Project Manager
Chicago, IL, 60602
Apply now: Sr Implementation Project Manager, Remote (EST/CST). Start date is ASAP for this 6 month contract position.
Job Title: Sr Implementation Project Manager
Location-Type: Remote (EST/CST)
Start Date: ASAP
Duration: Contract, 6 months (extension likely)
Compensation Range: $45-55/hr W2
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
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The client is seeking a Senior Project Manager to oversee end-to-end customer onboarding and software implementation projects, serving as the primary point of contact across multiple concurrent client engagements.
Job Summary
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Manage 15-25 simultaneous customer implementation projects across various stages, ensuring timelines, scope, and budgets remain on track
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Serve as the primary client-facing point of contact throughout the full implementation lifecycle, from kickoff through project close
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Coordinate cross-functional internal teams including product, sales, and technical stakeholders to align on deliverables and resolve issues
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Develop and maintain detailed project plans, status reports, and documentation using Smartsheet and related tools
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Monitor project milestones and critical dates, identifying risks early and escalating to leadership as needed
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Conduct project kickoff meetings, define individual roles and expectations, and ensure all team members have required tools and training
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Drive process improvements and participate in the development of project standards, procedures, and quality objectives
Minimum Requirements:
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4-6 years of project management experience, specifically in customer onboarding or software implementation (SaaS environment preferred)
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Background in financial services, banking, lending, or compliance
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Proficiency with project and productivity tools such as Smartsheet, Jira, Asana, and MS Office.
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Demonstrated ability to manage multiple simultaneous projects at an enterprise level with strong organizational and communication skills
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Excellent written, verbal, and client-facing communication skills with the ability to engage both business and technical stakeholders.
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Meet deadlines and multitask in a fast-paced environment.
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Bachelor's degree in a related field, specialized training, or equivalent work experience.
Preferred Qualifications:
- Familiarity with Certinia (formerly FinancialForce) for time reporting and opportunity management.
- PMP Certification.
- Solid technical background with understanding or hands-on experience in software development and web technologies.
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