CS Data Representative
Schaumberg, IL
Apply now: CS Data Representative, location is Onsite (Schaumburg, IL). The start date is January 12th for this Contract-to-hire position.
Job Title: CS Data Representative
Location-Type: Onsite (Schaumburg, IL 60173)
Start Date Is: January 12th
Duration: Contract-to-hire
Compensation Range: $18-$20/hr W2
Job Description:
Support the client's customer service and order-processing operations by completing accurate data entry, case management, and basic technical troubleshooting.
Day-to-Day Responsibilities:
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Process order entry and update customer records accurately
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Manage customer cases and tickets, including email-based support
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Perform basic system troubleshooting (login issues, browser/cache, MFA, connectivity)
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Navigate shared folders, downloads, recent files, and Windows directories
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Complete data entry tasks using Excel, Google Sheets, and internal systems
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Utilize Microsoft Word, Outlook, Teams, and SharePoint daily
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Support customer service workflows with clear, professional written communication
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Work onsite full-time and maintain required training and shift schedules
Requirements:
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Must-Haves:
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Experience in order entry, data entry, billing support, accounting clerk functions, or customer service involving order processing
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Strong typing skills (50 WPM with accuracy)
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Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)
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Ability to use filters, reference cells, manipulate tables, and handle basic data tasks
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Basic computer troubleshooting skills
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Strong Windows navigation and file-management capabilities
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Basic math skills (discounts, percentages)
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Ability to work onsite full-time and commit to the training late-shift schedule
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Nice-to-Haves:
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Experience with Salesforce or ticketing systems
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Prior help desk or Level 1 support experience
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Case management experience with rapid system-learning ability
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Customer email-support experience requiring strong writing skills
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