Business Support Specialist NS2JP00000382
Herndon, VA, 20171
Apply now: Business Support Specialist, location is Hybrid (Herndon, VA). The start date is September 8, 2025 for this 12 month contract position.
Job Title: Business Support Specialist
Location-Type: Hybrid (3 days onsite)
Start Date Is: September 8, 2025
Duration: 12 months (Contract, potential extension and conversion)
Compensation Range: $36.00/hr – $48.00/hr
Job Description:
Provide operational and project coordination support for Corporate IT initiatives, ensuring smooth execution, clear communication, and effective stakeholder engagement.
Day-to-Day Responsibilities:
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Organize, track, and assist in executing Corporate IT projects and operational initiatives
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Independently manage smaller-scale projects from planning through documentation
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Draft, edit, and distribute IT communications and stakeholder updates
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Maintain and update SharePoint sites, FAQs, and internal IT documentation
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Coordinate with teams to collect updates, track action items, and follow up on deliverables
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Support user engagement campaigns and adoption strategies for new technologies
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Organize meetings, create agendas, take notes, and track project decisions
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Create visual aids (timelines, charts, infographics) for project updates
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Assist in planning IT team-building activities and internal events
Requirements:
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Must-Haves:
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Bachelor's degree in Information Technology, Business, or related field
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1–3 years in a support, coordinator, or junior project management role (preferably in IT/business operations)
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Strong written and verbal communication skills
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Proficiency with Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel, SharePoint)
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Highly organized with strong time management skills
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Ability to manage multiple tasks in a fast-paced environment
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Self-starter with willingness to learn and contribute across projects
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Nice-to-Haves:
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Familiarity with Agile methodologies (Scrum)
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Experience using project management tools (Microsoft Planner, Project, or similar)
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Knowledge of internal communications best practices
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Experience editing SharePoint sites or curating knowledge bases
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Basic understanding of IT operations and systems
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