Social Community Manager
Chicago, IL, 60606
Apply now: Social Community Manager, Remote. Start date is ASAP for this contract position through November 1st.
Job Title: Social Community Manager
Location-Type: Remote (EST or CST preferred; PST considered with EST hours required)
Start Date: ASAP
Duration: 3 Month Contract
Compensation Range: $30-35/hr
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
- This role supports a global consumer brand by managing active community engagement across Instagram and TikTok, serving as a consistent, on-brand voice across social channels at scale.
Job Summary
- Engage daily with comments and posts across the client's Instagram and TikTok brand handles, delivering approximately 1,000 comments per month
- Respond to comments on brand posts and proactively comment on relevant third-party content that aligns to brand values and guidelines
- Flag emerging issues, sensitive topics, or brand risks to the appropriate internal stakeholders in a timely manner
- Fulfill client requests for targeted engagement on specific posts or conversations across the social ecosystem
- Assist with gathering and compiling engagement data on community comments to support reporting efforts
- Collaborate with one partner community manager and report to management overseeing the program
- Monitor cultural trends on Instagram and TikTok to ensure community interactions feel timely and culturally aware
Minimum Requirements:
- 3-5 years of experience in social media community management with community management as a primary focus
- Hands-on, native in-app experience managing comments and engagement on Instagram and TikTok
- Demonstrated ability to engage at volume while consistently adhering to brand guidelines
- Highly organized, detail-oriented, and self-directed with strong written communication skills
- PR or communications agency experience
- Experience supporting a global brand or Client/consumer goods brand
Preferred Qualifications:
- Familiarity with social listening or community management tools such as Brandwatch
- Comfort with light reporting and manual engagement data gathering
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