Technical Writer
Chicago, IL
Apply now: Technical Writer, location is REMOTE. The start date is ASAP for this 12–15 month contract position.
Job Title: Technical Writer
Location-Type: REMOTE
Start Date Is: ASAP
Duration: 12–15 Month Contract
Compensation Range: $30-35/hr
Job Description:
The Technical Writer will create clear, customer-facing documentation by translating complex technical requirements into concise, easy-to-understand content within a fast-paced software development environment.
Day-to-Day Responsibilities:
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Generate documentation from Jira tickets and technical specifications
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Translate complex product requirements into customer-friendly summaries (150 words or less)
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Author and edit structured content using DITA XML
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Use Oxygen XML (or similar tools) for XML authoring and editing
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Collaborate cross-functionally with product managers and development teams
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Review and refine AI-generated documentation (e.g., release notes)
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Contribute to end-user documentation for software customers
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Work within Jira daily and spend remaining time writing/editing
Requirements:
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Must-Haves:
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3–5 years of Technical Writing experience
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Hands-on experience with DITA XML (structured authoring)
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XML editing experience (Oxygen XML or comparable tool)
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Experience working in Jira within a software development (SDLC) environment
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Background in content management or knowledge management
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Bachelor's Degree
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Strong communication skills and ability to work cross-functionally
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Ability to simplify highly technical information for non-technical audiences
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Nice-to-Haves:
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Experience in SaaS or cloud-based applications
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Familiarity with AI tools for documentation or workflow optimization
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Banking or lending industry experience
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