CCURE 9000 Systems Administrator
Baltimore, MD, 21218
Job Title: C CURE 9000 Systems Administrator
Location-Type: Onsite – Baltimore, MD (5 days/week)
Work Hours: 37.5 hours/week, 8:30 AM–5:00 PM
Start Date: November 16 or 23, 2026
Duration: Contract through June 2027, with potential extension or conversion
Compensation Range: $38/hr - $49/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Job Description
Our client is seeking a C CURE 9000 Systems Administrator to support the day-to-day administration of its enterprise physical access control system across multiple healthcare and higher education facilities.
This is a primarily desk-based, application administration role (90% computer-based, 10% field/user interaction) focused on managing employee access permissions, personnel records, system reporting, and internal support requests. The ideal candidate has hands-on experience with Software House C CURE 9000, strong troubleshooting skills, and the ability to communicate effectively with department heads, end users, and technical teams.
Day-to-Day Responsibilities
- Administer Software House C CURE 9000, including employee records, badge credentials, building access permissions, and departmental access requests.
- Respond to internal requests such as granting employees building access, troubleshooting badge issues, and updating personnel information.
- Generate and review C CURE reports, system journals, and access activity logs to support stakeholder inquiries and investigations.
- Manage incoming support tickets through ServiceNow, track requests, communicate updates, and ensure timely resolution.
- Serve as the primary point of contact between department managers, end users, and technical engineers to coordinate system changes and resolve issues.
- Maintain accurate access control records and databases across multiple facilities and departments.
- Support ongoing system consolidation and change management initiatives as the organization standardizes its security operations.
- Troubleshoot application-level issues and escalate more complex technical problems to the appropriate engineering teams.
Required Qualifications
- 4–5 years of experience in physical access control systems administration, application support, or a closely related role.
- Hands-on experience with Software House C CURE 9000, including personnel management, credentialing, access permissions, and reporting.
- Software House C CURE 9000 certification, preferably Basic or Advanced End User certification.
- Experience supporting internal users, managing service requests, and troubleshooting application issues.
- Experience working with access control databases, system records, and reporting tools.
- Strong written and verbal communication skills, with the ability to work directly with department heads, managers, and technical teams.
- Experience supporting systems within a large, complex organization such as healthcare, higher education, government, utilities, or enterprise environments.
- Ability to work onsite five days per week in Baltimore, with reliable transportation for occasional travel between facilities.
Preferred Qualifications
- Experience with ServiceNow, SQL, and Microsoft CRM.
- Bachelor's degree.
- Experience supporting security applications across multiple locations or decentralized organizations.
- Experience with enterprise security system consolidation or change management initiatives.
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