Technical & Content Management Analyst
Boston, MA, 02110
Job Title: Technical & Content Management Analyst
Location-Type: Remote
Start Date Is: ASAP
Duration: 6 months to start, with potential for extension or conversion
Compensation Range: $40/hr – $50/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .
Job Description:
Support the administration, content management, governance, and continuous optimization of an enterprise content and sales enablement platform supporting the broader GTM organization.
Day-to-Day Responsibilities:
- Administer and support the content and sales enablement platform
- Manage content lifecycle, including organization, tagging, publishing, updating, and archiving
- Maintain content governance standards and publishing workflows
- Support migration and consolidation of LMS content into the platform
- Manage users, groups, permissions, and content access
- Troubleshoot platform and content issues
- Partner with GTM stakeholders to gather requirements and solve problems
- Analyze platform and content usage to identify improvements
- Participate in governance, RACI, change management, and platform initiatives
- Support users and content contributors with training and platform guidance
- Assist with AI capabilities and other emerging platform features
Minimum Requirements:
- 3+ years of content management/CMS experience
- Proven experience managing content within an enterprise platform
- Strong content governance experience, including standards, workflows, and approvals
- Experience administering or supporting a content or sales enablement platform
- Experience continuously optimizing a system or platform
- B2B experience, preferably in software or technology
- Proven experience working with internal or external customers/stakeholders
- Strong communication and collaboration skills
- Ability to balance day-to-day support with strategic improvement initiatives
- Ability to operate independently; not an entry-level role
- Seismic experience
- Highspot or another enterprise sales enablement platform
- Sales enablement or GTM operations experience
- B2B software/technology background
- Experience with AI features and tools
- Experience with integrations, provisioning, analytics, or reporting
- Understanding of both technical platform administration and content strategy/governance
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