Digital Content Strategy, Account Supervisor (Pharma)
New York City, NY, 10013
Apply now: Account Supervisor, Digital & Social, location is Remote. The start date is ASAP for this 3 month contract position.
Job Title: Account Supervisor, Digital & Social (Pharma)
Location-Type: Remote (EST/CST Working Hours, EST Preferred)
Start Date Is: ASAP
Duration: 3 Month Contract with Potential for Extension
Work Hours: 40 Hours/Week
Compensation Range: $55-60/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.
Job Description:
Our client is seeking an experienced Account Supervisor, Digital & Social to lead day-to-day digital and social content strategy for a major healthcare and pharmaceutical account. This role combines strategic content planning, hands-on copywriting, organic social execution, creative direction, and client relationship management, with a focus on scientific and healthcare communications.
The ideal candidate is a digital/social strategist who knows what content to create, why it matters, how to tailor it to different platforms, and how to bring it to life through strong writing and creative collaboration. This individual will work closely with account, creative, analytics, and paid media teams to develop engaging content around disease awareness initiatives, medical conferences, clinical data announcements, and other important healthcare milestones.
Day-to-Day Responsibilities:
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Lead day-to-day client communications and digital/social workstreams for a major pharmaceutical account.
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Develop and execute digital and social content strategies aligned with client objectives, scientific messaging, and key communications milestones.
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Build and manage organic social content calendars, primarily for LinkedIn and Instagram.
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Recommend what content to publish, when to publish it, and how to tailor messaging and cadence to each platform.
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Develop content strategies around disease awareness months, medical conferences, clinical research announcements, and other healthcare milestones.
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Personally write social media copy, executive thought leadership posts, and messaging featured on creative assets.
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Translate broader communications priorities into actionable social plans, content recommendations, and creative briefs.
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Provide creative direction to studio and design teams, including content concepts, imagery selection, visual messaging, and asset execution.
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Collaborate with creative teams to manage asset development, feedback, revisions, and final approvals.
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Recommend opportunities for executives and organizational leaders to participate in and amplify social content.
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Coordinate content reviews and approvals with client stakeholders, ensuring accuracy, compliance, and timely delivery.
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Schedule and publish approved social content using Hootsuite or similar platforms.
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Partner with paid media and analytics teams to coordinate campaign launches and optimize performance.
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Develop social performance reports and translate results into actionable content recommendations.
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Prepare biweekly digital and social trends reports highlighting relevant industry conversations, emerging trends, and opportunities.
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Manage multiple content calendars, creative deliverables, client requests, and approval timelines simultaneously.
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Provide proactive updates to clients and internal teams regarding deliverables, deadlines, and project status.
Minimum Requirements:
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Strong experience in digital and social content strategy, ideally within a PR, communications, or integrated agency environment.
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Experience supporting healthcare, pharmaceutical, biotechnology, scientific, or research-focused communications.
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Demonstrated experience developing organic social content strategies and calendars, particularly for LinkedIn and Instagram.
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Strong hands-on writing and copywriting skills, including personally drafting social posts, executive content, and creative messaging.
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Experience translating complex or technical subject matter into clear, engaging, audience-appropriate social content.
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Ability to determine appropriate content, messaging, timing, cadence, and channel strategy based on client objectives.
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Experience managing day-to-day client relationships, presenting recommendations, and coordinating multiple stakeholders.
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Experience developing creative briefs and providing direction to designers or studio teams.
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Experience managing content development from initial strategy and writing through creative execution, approvals, and publishing.
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Understanding of paid social strategy and experience collaborating with paid media teams.
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Experience analyzing social performance and developing client-facing reports with actionable recommendations.
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Familiarity with Hootsuite or similar social media scheduling and publishing tools.
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Strong knowledge of LinkedIn, Instagram, and other major social platforms.
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Strong project management skills with the ability to manage multiple deadlines, deliverables, and review cycles.
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Excellent written and verbal communication skills with strong client-facing presence.
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Highly organized, proactive, responsive, and detail-oriented.
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Ability to work independently while collaborating closely with account, creative, analytics, and media teams.
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Comfortable working in a fast-paced environment with shifting priorities and tight deadlines.
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Strong judgment, adaptability, and ability to respond to urgent requests calmly and professionally.
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Ability to work EST/CST business hours.
Preferred Qualifications:
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Oncology communications experience, including cancer research, clinical data, oncology medical meetings, or disease awareness initiatives.
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Experience developing scientific or unbranded pharmaceutical communications for healthcare professionals.
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Experience supporting immunology communications.
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Experience communicating complex clinical research, scientific findings, or medical information through social media.
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Experience with executive visibility, thought leadership, and leadership social amplification.
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Familiarity with pharmaceutical content review and regulatory approval processes.
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Experience supporting large pharmaceutical or biotechnology accounts.
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Experience developing paid social content alongside organic social strategy.
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Experience collaborating with specialized digital analytics or paid media teams.
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