Senior IT Program Manager
Lake Forest, IL
Job Title: Senior IT Program Manager
Location-Type: Lake Forest, IL (3 days onsite per week)
Start Date Is: 2 weeks from offer
Duration: 9 month contract (extension likely)
Job Description:
Financial management and tracking:
- Manage program budget, forecasts, and financial reporting across all workstreams
- Track spend against plan and provide variance analysis
- Partner with finance and leadership on prioritization decisions and investment tradeoffs
Change Management
- Partner with business/technical teams to ensure smooth transition of upgraded systems into production support
- Coordinate change management, documentation updates, and operational training where required
Governance:
- Develop and maintain the technical debt remediation roadmap and prioritize initiatives based on risk and business impact
- Coordinate dependencies with other enterprise programs and modernization initiatives
- Maintain a centralized inventory of technical debt items and track remediation progress across the enterprise
- Lead program oversight across multiple technical debt remediation projects running in parallel
- Create and maintain program-level status reporting, executive presentations, dashboards, and portfolio health updates
- Provide clear visibility into risks, dependencies, timelines, recommendations, and red/yellow/green status across the program
- Drive weekly project reviews, daily/weekly standups, status meetings, and working sessions
- Coordinate across infrastructure, application, IT operations, and vendor/MSP teams to keep workstreams aligned
- Track program milestones, resource needs, dependencies, and escalation items
- Partner with senior leadership and executive sponsors to communicate progress, risks, and decisions needed
- Bring structure and governance to a fast-evolving program and establish repeatable operating cadence
- Ensure appropriate testing, validation, operational readiness, and transition considerations are accounted for across initiatives
Requirements:
- 8 years of program/project management experience, with demonstrated experience leading large, complex enterprise programs
- Proven success managing programs and/or portfolios with multiple concurrent technical projects
- Experience supporting enterprise-scale IT modernization efforts, technical debt remediation programs, or similar
- Ability to work effectively with both technical teams and business/executive stakeholders
- Strong executive presence and ability to build high-quality presentations and program updates for leadership
- Technical fluency to understand and communicate around application upgrades, infrastructure refreshes, server-related work, testing, validation, and operational risk
- Experience managing risks, dependencies, resource planning, and program governance at scale.
- Familiarity with IT operations / service management environments and managed service provider coordination
- Overseeing 20 projects simultaneously
- Managed an IT budget of $5M
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